The older and more vulnerable people of Cheshire East can be safe in the knowledge that a number of businesses have signed up to a Council code of practice which seeks to ensure fair trading.
A ‘Buy with Confidence’ scheme was launched last year by the consumer protection and investigations team. It is designed to provide residents with a choice of businesses that have made a commitment to trading fairly.
A total of 19 businesses have now signed up, each of which were vetted before being accepted. This included a review of their complaints history, good references and a visit from local trading standards officers.
Although membership doesn’t guarantee things won’t go wrong, it does mean that the business will deal with customers fairly if things do.
Councillor Les Gilbert, Cabinet member with responsibility for communities and regulatory services, said: “If residents have any doubts as to who reputable traders are in Cheshire East, they should contact us and we will direct them to members of Buy with Confidence.
“Cheshire East Council is committed to both promoting local businesses and protecting local consumers, particularly at times when they may feel more vulnerable, such as the winter period.
“I am confident that the majority of businesses in Cheshire East deal with consumers fairly but I would still urge as many as possible to sign up to Buy with Confidence.”
Sean Reynolds, Chair of the Local Adult Safeguarding Board, added: “If people need to find a local, reliable plumber, electrician, builder or gardener, for example, this scheme is a very good source of information.
“In working together on trading standards, consumer protection, community safety and adult protection, Cheshire East Council and partner agencies are demonstrating their commitment to joined-up initiatives to support and assist all residents.
“In particular, they are supporting those who are most at risk, not just through this winter campaign, but all year round.”
Businesses have their company name featured on the Buy with Confidence website and will display the scheme’s logo on their vehicles and paperwork.
Buy with Confidence is supported by Age UK and is available to all local residents.
For further winter-related advice, please visit www.cheshireeast.gov.uk/winter