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Friday 29 March 2013

Save Time, Do It Online – And Win An iPad!


Cheshire East Council residents can now view their Council Tax and Business Rates bills 24/7.

And if you sign up for the online Citizen’s Account service before May 31 (2013) you could win an iPad!

If you are a person or business liable to pay Council Tax or Business Rates, a Citizen’s Account lets you view your accounts and bills online. Landlords can access information about Housing Benefit payments made to them in respect of tenants.

This handy service is free, secure and easy to use – with no more bills to file or shred. You also get email notification when bills are issued.

Depending on which service you access, you will be able to view:

● A full statement of account;

● A list of your payments;

● The instalments to be paid;

● Discount or exemption details;

● Adobe PDF formatted version of your bills.

Councillor Peter Raynes, Cheshire East Council Cabinet member in charge of finance, said: “This is an excellent online service that does away with the hassle and extra cost of paper bills and lets people see their accounts 24/7 and take more control.

“Using the online service is quick, convenient and costs the Council and Council Tax payers far less to administer. Not only that, but if you sign up by May 31, you have a chance of winning a state-of-the-art iPad tablet.

“As a Council our revenues department receives more than 8,000 telephone queries and another 9,000 written communications each month. We also send around 350,000 paper bills and 60,000 reminders each year – with 18,000 court summonses issued.

“Going online will help make communication, simpler, faster and more cost effective. The average face-to-face revenues transaction costs the Council £7.40 – while web transactions cost us just 32p. Going online is clearly the way forward for the benefit of all taxpayers. I would urge all Council Tax payers to register to start saving time and hassle!”

To start your Citizen’s Account simply register online at:

Residents who apply to join the service by May 31 will be automatically entered into a prize draw with the chance to win an Apple iPad tablet computer donated by our software provider Gandlake – at no cost to the Council.

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