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Friday 3 May 2013

Scam Emails

Please be aware that I have received several reports of scam emails received to email accounts from a range of banks. The emails ask for you to log in to confirm your details.

As with most banks,  they will not send emails, text messages etc. asking you to confirm your personal details. Below is information passed by Halifax, if you receive similar emails etc. from other banks please contact them through their secure web sites to report the issue.

What is it?

Phishing is a process used by fraudsters to acquire sensitive information such as usernames, passwords and credit card details by pretending to be an email or message from a trustworthy organisation. Communications claiming to be from banks, popular social websites and auction sites are commonly used to trick the unsuspecting public.

Phishing is usually carried out by email or instant messaging and often directs users to enter details at a fake website which looks almost identical to the real one, however some phishing scams are able to create pop-ups that appear whilst you are using a banking site.


· Halifax may email you or send you a text message from time to time, but this communication will never ask you to enter your Internet Banking details either through an email, text message or a website

· Halifax do not ask you to enter any of your security details into a pop-up screen. If you see one of these screens then it is almost certainly a scam

· If you have been presented with a pop-up screen asking you to enter your security details, do not enter any details and call 08456 02 00 00.

Examples of phishing emails can be found at the Bank Safe Online website*.

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