Cheshire East Council is providing a ground-breaking new service to take some of the stress out of buying a house.
Prospective buyers often contact the Council seeking information about how their property search is progressing.
To help them, the Council has now developed a web application for customers who request a full local authority search, giving them the option to sign up for automatic updates.
Users can either search by address or zoom into the map to select a particular address. Once they select ‘notify me’, a window will display for them to submit their email address. The system then takes over and provides updates right up until the search information is sent to the buyer’s solicitor.
Councillor Michael Jones, Leader of Cheshire East Council, said: “Transparency is very important to us because it helps to ensure that we put residents and businesses first in everything we do.
“I am proud that Cheshire East is leading the way with this application. We are not aware of any other local authorities that provide this service to keep customers updated about property searches.”
Ian Bunn, Cheshire East Council’s principal building control and planning systems manager, said: “It is hoped that further innovative working practices will be deployed within this area, with proposals for alternative ways in which we deliver our Building Control and Planning support teams being developed soon.”
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