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Tuesday 28 April 2015

Fairerpower signs up 1,000 customers in just three weeks


Fairerpower, Cheshire East Council’s new energy supplier, signed up its 1,000th  customer less than a month after it was launched.

The landmark was passed when Mr. Martin Johnson, 54, switched to the new service, which offers one of the most competitive tariffs in the region.

To mark the occasion, Mr Johnson was presented with a hamper of delicious Fairtrade goodies by Julian Cobley, Cheshire East Council’s head of investment. 

Martin, who lives in Congleton, said: ‘I found out about Fairerpower through Cheshire East’s press release, and registered an interest in it.

“I was very pleasantly surprised when they quoted me some £220 less per year for dual-fuel than what I was currently paying, so it made sense to switch.

“The whole process was very easy, and I found the Fairerpower staff to be very friendly and helpful. I would advise any Cheshire East residents to give it a go and see how much they could save.”

Sixty per cent of Fairerpower’s customers have never switched before and so far, the new service has saved Cheshire East residents an average of £250 each (see note 1).

Fairerpower, set up in partnership with OVO Energy, opened for business on March 16 offering gas and electricity tariffs which aim to be cheaper than those of the bigger energy firms.

The Fairerpower service is available to people living in all Cheshire East postcodes.

Mike Suarez, Cheshire East Council’s Chief Executive, said: “The new company has got off to a great start. Importantly, it is helping people who need it most – those who have been paying too much for their energy but have never switched.

“We are proud that so many of them have benefited from this initiative. The Council does not get any money out of Fairerpower, in fact we are investing in it. The return we get on that investment is the savings we are achieving for residents.”

Fairerpower customers will get:

  • Potential average savings of £196 a year (see note 2);
  • Ability to fix contracts for 12 months;
  • No exit fees;
  • 3 per cent Interest Reward paid on all credit balances, up to £1,000 (see note 3);
  • Award-winning customer service.

Customers who pay by monthly direct debit can switch to Fairerpower now. Pay-as-you-go customers will be able to sign up from the end of April and an offer for businesses is due to launch in the summer.

Fairerpower’s energy and customer services are provided by OVO Energy, the Council’s partner. OVO came top in 10 out of 12 categories in the uSwitch Energy Awards 2014, including Supplier of the Year.

To find out how much you can save and how to switch, please go to

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