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Wednesday 3 June 2015

Household waste recycling centres go from strength to strength in Cheshire East – and get the thumbs up from residents!

Household waste recycling centres go from strength to strength in Cheshire East – and get the thumbs up from residents!

The recycling of household waste is going from strength to strength in Cheshire East – and proving a hit with local residents.

The Council’s nine household waste recycling centres (HWRCs) across the Borough are now reusing and recycling 79.7per cent of items and diverting them from becoming landfill.

This is almost nine percentage points higher than the figure for 2008/9 (71 per cent) when the new unitary authority of Cheshire East was formed.

Moreover, a recent survey of HWRC users gave the service an overall customer satisfaction rate of 96.6 per cent. Staff helpfulness was rated at 95.9 per cent while the availability of information scored 82.3 per cent.

Since April 2008, the HWRCs have reduced the amount sent to landfill by 43 per cent or almost 6,500 tonnes a year – saving the Council nearly £400,000.

Cheshire East is one of the best-performing boroughs in the North West when it comes to recycling, with more than half of all household waste collected by the Council now being either recycled, reused or composted.

Thanks to our residents, the Council is the eighth-best unitary authority for recycling in the UK and the second best in the North West.

Councillor Don Stockton, Cheshire East Council Cabinet member in charge of regeneration and assets, said: “These figures are more excellent news and I would like to thank not only our excellent staff but also, most importantly, our residents for working with us to make Cheshire East a cleaner and greener place to live, work, visit and do business.

“We will not be resting on our laurels and will continue our efforts to reduce the amount of waste we send to landfill and improve our recycling service further.

“The feedback provided by residents was excellent, with some extremely positive comments relating to the levels of service and the helpfulness of staff. 

“We also gained insight into where improvements could be made, such as on-site staff wearing ID badges, and our contractor, HW Martin, is reviewing the results to see where more improvements could be made. 

“One key area the contractor is looking to improve in coming months is the flow of traffic on the Congleton site to make it a more user-friendly environment for our customers.”

All Cheshire East Council’s household waste and recycling centres (HWRC) are open seven days a week throughout the year including Bank Holidays and only close on Christmas Day.

For more information on exactly what can be recycled or about the facilities at the HWRCs please contact 0300 123 5011 or visit our website at:

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