Cheshire East Council has introduced a new digital service which allows customers to apply online for a digital waste permit – saving time and council resources.
Previously, when waste permit applications were paper based, they would once have been a drain on staff resources but the new delivery method for residents of Cheshire East is changing that.
Once they have applied, residents are immediately sent their permit by email with a barcode. The permit can then be presented on smartphones to household waste and recycling centre staff for them to scan. It’s that simple.
The permit scheme helps Cheshire East to prevent the illegal disposal of commercial waste but still allows residents to use vans or trailers to dispose of their household waste. Each digital permit is valid for six months and can be used for up to six visits.
The old permits which were only issued by post and took three days to arrive, are being phased out.
Councillor Don Stockton, Cheshire East Council cabinet member for waste and environmental services, said: “We have already seen a 22 per cent jump in the number of applications made online since the new system went live two months ago and we have processed more than 1,700 applications in that time.”
Cheshire East Council manages more than 10,000 waste permit applications per year, which previously meant that 60,000 individual waste permits were printed and posted each year.