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 PC Help Forum


Friday 28 January 2011

Virus Scare and Scam


Once again the virus scare is doing the rounds and people are being conned out of money. The above forum is open 24/7/365 and is world wide so any time of the day or night you can get expert help on any Pc Problems. We have an expert team that deal with any virus or malware and the best of all its FREE. I am Samurai so pop over and get some free help on any subject relating to computers.


Please be conscious that 2 people reported incidents yesterday in the area where they were contacted via the telephone by someone claiming that there were issues on their computer.  I have also had these types of calls raised previously via the Home Watch Desk.
In one of yesterday's instances the male caller suggested that files had been corrupted on the computer and needed defragmenting and try to obtain personal details to assist in doing this.  The caller did appear to have know the name of the householder but did not appear to have any other personal details.

In the second instance a female caller again suggested that computer files were corrupted and the machine may be at risk of a virus if not corrected.  Again, the caller tried to get the householder to provide details and was quite persistent in trying to persuade them to provide information.

Both householders tried '1471' where no number could be obtained.
Please be conscious of this type of call.  It appears to be becoming increasingly common as a way to try and get people to part with personal details and presumably money if you take up their offer to assist.  In some instances the caller appears to know the householder's name - although understandably this may throw some householder's it is not an indication that this is someone more genuine calling.  Personal data is a big commodity nowadays and it is very easy for companies to obtain simple contact details in various ways.  Never buy any goods and services from anyone contacting you in this way.  If you believe that there is a problem with your computer or are concerned about ensuring that your security is up to date/effective seek out your own advice from a reputable company, family member etc - someone whose credentials can be thoroughly checked out.
Please make members aware of this as although many people are proficient with computers some people may not be as confident or may be new to using computers - callers can be quite persuasive particularly when suggesting that there are security issues on your machine and people could easily fall foul of this.
If anyone has any major issues with these callers or obtain any further details about this company such as name, contact number etc please contact consumer direct via 08454 04 05 06 or email them directly from the 'Contact Us' section of their website.

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