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Tuesday 21 November 2017

Winter Wellbeing – be a good winter neighbour

Cheshire East Council and its partners are offering a range of advice and support to residents on how to keep warm, well and safe this winter.

This week, we urge residents to be good winter neighbours.

As the weather turns colder, neighbours who are older or have health problems may need your help and support.

They may not be able to go to the shops, attend hospital appointments or pick up prescriptions when the weather is particularly bad, so please think about what you could do to help them.

Here are a few tips on how to be a good winter neighbour:

● Check on elderly or vulnerable members of the community to make sure they are safe and well;

● Make sure they have enough food and medicines to prevent them having to go out in very cold or icy weather;

● Give them your telephone number so they can contact you for help;

● Check their home is warm enough – living rooms should be heated to 21°C and bedrooms to 18°C; and

● Keep drives and footpaths clear of snow and ice for your neighbours.

Councillor Liz Wardlaw, cabinet member for health, said: “Checking in on friends, family members and neighbours this winter can make all the difference to them. A quick phone call or a knock at the door can prevent people from feeling lonely and helps to ease pressure on urgent and emergency health services at a critical time of the year.

“Cheshire East Council and its partners are also here to help throughout the year and there is a wealth of information and support available.”

Residents are also urged to always be on the lookout for signs that something might be wrong with a neighbour, friend or vulnerable member of the community.

Warning signs include:

Milk still out on the doorstep late in the day;

● Newspapers and post stuck in the letterbox;

● Curtains drawn during the day;

● Lights on during the day;

● A home in darkness when there should be someone at home;

● A dog barking all day or the cat scratching to be let in; and

● Bins not put out on collection days.

More information and advice about the care and support available for adults in Cheshire East can be found by visiting: and clicking on the associated tab. The resource directory will also help you find support in your local area.

For concerns about the welfare or safety of an adult, call 0300 123 5010
(8.30am to 5pm Monday to Thursday and 8.30am to 4.30pm on Fridays) or call 0300 123 5022 at all other times, including bank holidays.

If you have concerns about the welfare or safety of a child, call 0300 123 5012 (option three) and you will be directed to the appropriate team. If it is an emergency and you need to contact someone out of hours, call our emergency duty team on 0300 123 5022.

This time of the year can sometimes lead to greater family tensions. If you are affected by domestic abuse and need assistance, or have concerns about someone else, you can call 0300 123 5101 – available 24 hours a day – email: or text on 07771 941 464.

For further winter-related advice, visit: and scroll down to the winter wellbeing section. Advice can also be found on the council’s Facebook page at: and on Twitter at: @CheshireEast

Residents can help friends and neighbours, who do not have internet access, by downloading and printing off information from the website and giving it to them.

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