Cheshire East Council has saluted the excellence of a local firm.
Cheshire Autobody, on Fourth Avenue, Weston Road Industrial Estate, Crewe, has become the first bodyshop to become members of the Council’s Golden Spanner garage approval scheme.
Previously, only sales and servicing/repair outlets were eligible for membership.
Councillor Rachel Bailey, Cabinet member with responsibility for safer and stronger communities, praised Cheshire Autobody’s high standards and presented a certificate of membership to firm director Rob Wood.
Cllr Bailey said: “Membership of this scheme is not easy to achieve. Garages have to demonstrate to Trading Standards officers that they observe the highest standards of technical competence and customer service.
“They also have to maintain those standards and be regularly assessed by mystery shoppers. For customers, it means they have peace of mind when dealing with any garages – whether they are sales, repairs or bodyshops – displaying the Golden Spanner symbol.”
Garages can only become holders of a coveted Golden Spanner if they meet the requirements set by Cheshire East Trading Standards. Regular inspections and customer feedback ensure garages maintain the rigorous standards they achieved to become part of the scheme, including a complete compliance with the ‘spirit and letter of the law’.
Councillor Bailey added: “Cheshire East Council is keen to promote a fair deal for consumers and this scheme takes away any concern about dealing with member garages. Customers can be confident of quality workmanship and first-class customer care from the moment they ring up or walk through the door.
“Over the years the Golden Spanner scheme has proved effective in helping to raise standards of workmanship and customer care across the Borough. It is another example of the Council working with others to deliver improvements for the people of Cheshire East.”
Launched in 1998 by the former Cheshire County Council, the Golden Spanner scheme has been raising standards for more than a dozen years.
Current membership stands at 43 garage outlets with a number of other outlets currently being vetted for membership.
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