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Monday, 8 August 2016

Families and neighbours urged to warn elderly of telephone scam

Subject: Families and neighbours urged to warn elderly of telephone scam


This is a message sent via Neighbourhood Watch. This information has been sent on behalf of Cheshire Constabulary

(Please do not reply or forward this email directly; please use the Reply, Share buttons at the bottom of this message)

Message sent by

Stuart Timon (Police, Media, Chesh Engagement Unit)

Cheshire Police is urging families and neighbours to warn elderly residents of a telephone scam involving fraudsters posing as internet providers.
A man has contacted a number of victims in the areas of Crewe, Chester, Warrington and Runcorn to tell them their modem was not compatible with their computer and the customer was owed £200.
The fraudster then informs the victim a bigger sum had been transferred instead by mistake, which they needed to repay.
Officers are reminding residents to remain vigilant and are issuing the following advice in-case they receive one of these telephone calls.
• Don′t be afraid to put the phone down on someone if you are unsure about handing over details.
• Banks never call and ask for your four-digit card Pin or ask you to withdraw money to hand over to them or transfer money to another account.
• Never assume a caller is genuine just because they hold some information about you. Criminals may already have some basic information, such as a name, address and account details to try to make the call appear legitimate.
• Always be wary of cold callers who suggest you hang up the phone and call them back.
• Alternatively, if you do not have a second phone then you could try phoning a relative or friend, that way you know that the offender is not still on the line.
• Remember that it takes two people to terminate a call so try and use a different phone line if you are asked to ring back. If you think you′ve already been a victim of this scam, contact your bank or card company immediately.
Anyone who receives any of these calls and is a victim of this scam should contact Action Fraud on 0300 123 2040 and Police on 101.

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